There is no lamp in TB group (Note: The default group is TB group)
1. There may be a disconnection of lamp. Check the cable and power connection of the lamp, re-plug the power of the Spectral Controller X.
2. Your lamp may have been set to different group. Under "Dashboard", check other groups. You can reassign the lamp group following Step 4 in Installation Instructions.
My lamps do not run my program
1. Under "Dashboard" and under your group, make sure you see the correct number of lamps. Make sure the correct program is selected.
2. Check the time in "Settings". 12-hour or 24-hour time format can be chosen , make sure it is the correct time.
My lamps do not turn off when they are supposed to.
1. Under "Dashboard" and under your group, make sure you see the correct number of lamps. Make sure the correct program is selected.
2. Check the time in "Settings". 12-hour or 24-hour time format can be chosen , make sure it is the correct time.
3. Go to "Program" tab and enter into your program. There must be a point at 0% intensity and 0% color (all channels).
Can I have both Acclimation Mode and Lunar Cycle modes turned on?
No, only one mode can be selected under the current firmware version.